![]() ![]() I hope you find this helpful to avoid the trap to which I fell victim. Maybe it will work for you but I'm dissatisfied and admit I was burnt by this company. I bought the program with the plan to clean out duplicate files but it didn't work for me. The money is bad enough, the time I will never get back. I've wasted money and time on "Crap-Ware". Same paradigm, which file do I delete? Delete 10 of the files you don't want and back to the WebMinds website. The program opens to a still a confusing display with new colorful design. With, nothing to lose you download the update and try again. However you get an email from their daily email spam machine about a new, updated even-easier version of Easy Duplicate Finder with a free trial. You send another email with your documentation. You reply with a copy of your bill of sale from WebMinds and American Express transaction proving that your license is not expired. You do as instructed and provide all your information about the purchase.Ī few days later you get a response from their tech support telling you that your program is expired 2 years prior. He emails back telling you to open a ticket, and follow the link. So send an email to the guy sending you emails each day about WebMinds other products with new and improved features. You paid for a year, maybe 2 and you have a receipt with all the documentation. After you do, it tells you that your license is expired. As you reach the 10th file deletion, the program brings you to the WebMinds website and tells you to re-enter your User Serial number and License Number. If you want to learn the program and delete some files you know you don't need, you proceed. It's easier to wait for the next "even-easier" upgrade rather than make a fatal deletion error. which file to delete forever or keep? Now this becomes hard, not easy. Choosing what to delete becomes a point of no return. Think before you press the button! The program digs deep into your files and provides an overwhelming display of duplicate files. OK Great! The user interface is confusing, it looks clean and simple but be patient, we're talking about deleting your files. ![]() The promise you all their updates for the program you purchase during the life of your subscription. I purchased and renewed Easy Duplicate Finder a few times without ever getting the benefits promised or the satisfaction of cleaning up my files. ![]()
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